Semantycs can also make life easier for people so they can have a fuller life. It can be integrated in the Domotic, Automotive, Mobile, in the Smart Cities, Education, Games, Cybersecurity to make people's lives easier, and thus focus on what really matters to them.
Semantycs - Smart Life
Intelligent system focused on real-time content search, analysis and monitoring. Tracks all information about your brand or organization (email, CRM, ERP, DB, Social Networks, Blogs, online communication media, www, etc…) It allows you to carry out and edit customizable reports. Big data solution that implements sentiment analysis, categorization by topic and semantic search. Includes a control panel that facilitates strategic decision making.
Semantycs - Analytics
Semantycs - Adviser
Intelligent system that allows you to optimize customer service processes within organizations, through two tools:
- Virtual assistant that talks to the client to understand their demands and provide a fast and adequate response, thus eliminating over 40% of call center traffic.
- Intelligent knowledge management system. It aims to centralize knowledge of customer service strategy and intelligence in one tool, preventing lack of qualification and high turnover in a call center from negatively affecting the quality of customer service. Maximizes First Contact Resolution (FCR) and diminishes the amount of time taken to resolve incidents, reducing costs by over 50%.
Virtual assistant oriented to product search and sales. It is able to talk to clients in a natural way, guiding them immediately to what they are looking for, throughout the entire sales cycle, applying cross-selling and up-selling strategies.
Semantycs - Sales